New system allows faster document certification in county

The Ottawa County Clerk's Office has entered the digital age when it comes to sending certified documents for residents and those doing business. The office recently took on a service called TrueCertify by ImageSoft, in which people can authenticate and deliver certified documents electronically, allowing the recipient to verify the document contents via the Internet.
Alex Doty
Sep 28, 2011


“What people can expect is the lack of a need to come into the (clerk’s) office to get a certified document other than a birth record,” Ottawa County Clerk Dan Krueger said.

Krueger said some of the documents that can be sent using this technology include death records, marriage certificates and business registrations. He said the service will be available for Circuit Court cases, as well.

“It’s our effort to try and provide a little bit better service to the people of the county,” Krueger said.

To use the new service, Krueger said people can submit a document request through the county’s website with e-mail and credit card information, and the process will begin. From there, a clerk uses software to create a special document that includes a unique certification page. This page identifies the document and provides an encryption key and a link to a Internet portal, where the original document can be visually verified.

A certified document from TrueCertify can be sent instantly via e-mail as a PDF, or can be printed and delivered in paper form to a waiting customer.

To read more of this story, see today’s print or e-edition of the Grand Haven Tribune.



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