Net-based phone service advances in Muskegon County

Muskegon County and several of its local governments are moving ahead with plans to adopt Internet-based phone service, which advocates say could save as much as $2 million over a decade.
AP Wire
Dec 26, 2011


The program involves offices hooking into the county central dispatch’s fiber-optic line to receive the Net-based phone service.

It’s based on a technology called Voice over Internet Protocol and allows users to make phone calls using a broadband Internet connection instead of a traditional phone line.

“This is a project linking everybody together,” Fruitport Township Supervisor Brian Werschem said. “Financially, it makes sense. Service wise, it makes sense.”

A number of agencies have signed on to participate to some degree. They are the central dispatch board, the cities of Muskegon Heights and Norton Shores, Muskegon and Fruitport townships, and the White Lake Ambulance Authority. Muskegon and other communities are considering joining.

Installation of the system could begin in February and it fits in with Muskegon Township’s plan to replace its outdated phone system, township Supervisor Dave Kieft Jr. said.

“All working together — it’s good for everybody,” Kieft said.


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