The reorganization involves two supervisory jobs — one new position and one with redefined roles.
“This new position coupled with the realignment of job responsibilities will help us to manage our overall operations in a much more effective manner,” Grand Haven Transportation Director Tom Manderscheid said.
Longtime employee Sue Thomae will fill the newly created job of customer care and compliance manager. She’ll manage functions that deal with dispatch; and oversight of compliance matters with the Federal Transportation Administration, Michigan Department of Transportation and National Transportation Department.
Thomae will also provide leadership to the bus service's dispatchers.
Harbor Transit also hired Anthony Dionise to take on the new position of operations manager. Dionise has a degree in civil engineering from Michigan State University. He worked for the Michigan Department of Transportation for 27 years and served as project manager on the recent $716,000 Harbor Transit building renovation.
Dionise will supervise all drivers; and bus restoration, building maintenance and vehicle repair projects. He will also handle safety and new employee training, and accident investigations; and provide leadership to drivers, bus restoration specialists and mechanics.
Manderscheid said the added supervisory roles were necessary because of the bus service's increased workforce. Prior to the new hires, he said two supervisors oversaw 44 employees.
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