The Michigan Tax Tribunal said its enhanced website now has electronic filing and case management systems, as well as an enhanced docket search. The technology upgrades are broader part of an effort to improve the tax assessment dispute process.
A business process review and other work allowed the Michigan Tax Tribunal to eliminate the backlog, officials said. Before 2011, the state said the tax appeals process took 20 to 24 months. Now, officials said the process takes an average of 7 to 10 months.
"These improved systems move the tribunal to a more paperless environment and save staff and the public valuable time and resources," Mike Zimmer, executive director of the Michigan Administrative Hearing System, said in a statement Thursday.
"We look forward to continuing to improve our efficiency and further reduce the length of the appeals process."
Earlier this year, an idea was raised to replace the tribunal with a Michigan Tax Court whose judges and magistrates would have more experience and higher pay. The proposal came after complaints that the current process was too complicated and had inconsistent results.
Most appeals before the Michigan Tax Tribunal involve property taxes, but the court also hears other state tax issues. One criticism of the tribunal was its use of paper copies of small claims appeals, making it difficult for property owners to research cases.
With the new electronic filing system, users can initiate an appeal, respond to an appeal and file stipulations, motions and other documents. Use of the electronic filing system is free, and it will be accessible by users, their attorneys or authorized representatives.
The enhanced docket search allows users to search cases filed in 2014 by county and offers more detailed docket information, including electronic copies of filings.