“Nothing could be further from the truth,” said Paul Livernois, community relations manager for the gas company. “MGU does not make phone calls and we do not go door to door, unless in the case of a gas emergency."
Livernois said they've received reports of the scam in the Grand Haven and Spring Lake areas.
"Usually, we hear of these reports regarding marketer efforts to convince customers of lower gas costs," he said. "In this case, we’re not sure what they’re up to.”
Reports indicate that a door-to-door sales person asked a customer for their Medicare card to help with a senior rate. A Medicare card has the customer's Social Security number on it, and that is the last thing you want to provide to a stranger.
Livernois said customers should never provide a copy of their MGU gas bill unless they are seriously interested in switching to a marketer.
“Once they have your MGU account number, they can sign you up without any further permission, such as a signature or a contract,” he said.
Livernois said residents should be leery of companies that say they’re a partner with Michigan Gas Utilities. And should someone ask you for a Medicare card, he urges you to call the police.