We say, “Say laptop, car, appliance, furniture, etc. — but hold the extended warranty talk.”
A pleasant visit to a car dealership, appliance or furniture store can often end on an ugly note when, after you decide to purchase an item, the salesman turns you over to the finance manager. He or she will often use some arm-twisting to convince you to purchase various extended warranties — and make you look silly if you don’t take advantage of such a warranty.
Sometimes the pressure is so great it makes you want to renege on the purchase altogether.
A simple “Would you like to hear about our extended warranties?” would suffice. That would leave it totally up to the purchaser if he or she wants to go that route.
Before spending big bucks on an extended warranty, you should consider the reliability of the product and the terms of its manufacturer’s warranty.
If you're considering an extended warranty, determine whether or not you can afford to pay for a major repair or replacement out-of-pocket. If the answer is yes, and especially if you don't rely on the device for income, avoiding the extended warranty is probably your best bet.
But if you're the type that will sleep easier with the additional peace of mind an extended warranty affords, purchasing one could be worth the price. However, remember that such warranties may not be as comprehensive as you think. Fully investigate all aspects of the warranty coverage before making your final decision.
Consumers capable of putting their emotional worries aside, however, can save money by declining to buy a warranty that's rarely used and not worth the cost for most products.
"From a purely economic standpoint, it usually doesn't make sense to buy an extended warranty," said Rajiv Sinha, a marketing professor at the W.P. Carey School of Business at Arizona State University.
So, remember it’s your right not to have to talk extended warranties. If they persist on taking you there, maybe you need to tell them you are going shopping elsewhere. That would probably “hold” the extended warranty pressure.
Our Views reflects the majority opinion of the members of the Grand Haven Tribune editorial board: Kevin Hook, Cheryl Welch, Matt DeYoung, Alex Doty, Fred VandenBrand and Mark Brooky. What do you think? E-mail us a letter to the editor to firstname.lastname@example.org or log-in to our website and leave a comment below.