Staffing changes won't affect Health Pointe’s urgent care

Krystle Wagner • Sep 14, 2018 at 11:00 AM

Staffing changes will be made at Spectrum Health’s urgent care centers, but none of them will happen in Grand Haven.

Registered nurses will no longer treat patients at Spectrum Health’s Grand Rapids urgent care facilities. In a statement released by Spectrum Health, the changes stem from an evaluation that identified needs to change the staffing model.

“Spectrum Health urgent care sites are committed to providing the safest, highest-quality patient care,” the health system says in the statement. “During our regular evaluation of best practices, which included review of the UCA 2017 Benchmarking Report by the Urgent Care Association of America, Spectrum Health identified the need to modify the staffing model at our urgent care locations. This approach allows patients to receive the care they need and our caregivers to practice at the top of their licenses. The model enables the right care, in the right setting, delivered by the most appropriate health care professionals.”

Despite the changes happening in Grand Rapids, there won’t be any changes at the health system’s Grand Haven facility, according to a statement released by Health Pointe, which is a joint venture between Holland Hospital and Spectrum Health.

Spectrum Health says physicians and advanced practice providers — such as nurse practitioners and physician assistants — will direct patient care at its urgent care centers. They will be responsible for diagnosis and treatment decisions, as well.

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